Volkswagen Touran 7 Seats

I.M.C Albania, Rruga Dritan Hoxha, Tirana, Albania

Very Good from 3 reviews
4.0/5
67% of guests recommend

Description

1. **What documents do I need to rent a car?**

   You can upload your driver's license and ID/passport through our platform after booking or via WhatsApp to our customer service number.

2. **What is the minimum age requirement to rent a car?**

   The minimum age is 18, and you need a minimum of 3+ years of driving experience to proceed without providing a guarantee.

3. **Are there any additional fees or charges apart from the rental cost?**

   All additional fees will be transparently listed in the "extras" section, allowing you to select the services you need.

4. **What kind of insurance is included with the rental?**

   All cars come with TPL (Third Party Liability) insurance. Additional options for half or full cover are available for cars under 10 years old.

5. **Can I pick up and drop off the car at different locations?**

   We offer the option for pick-up and drop-off at different locations, though an extra fee applies based on the distance from the dispatch location.

6. **Is there a mileage limit?**

   Most of our fleet has no mileage limit. However, if applicable, there's a limit of 300km per day, with an excess charge of 0.20 euros per km thereafter.

7. **What happens if the car breaks down?**

   In case of a breakdown, contact our customer service or the person who delivered the car to you.

8. **Are there any specific requirements for fueling the car before returning it?**

   You can choose between "full to full" or "same to same" fuel options, ensuring clarity to avoid misunderstandings.

9. **Can I add an additional driver? Is there an extra cost?**

   Additional drivers can be added. Any associated costs will be detailed in the "extra cost" section, varying based on the car type or category.

10. **What is the cancellation policy?**

   From May to October, free cancellation is possible three weeks in advance. Otherwise, a cancellation within 10 days of the reservation (outside May to October) will result in a loss of the 10% advance payment.

11. **What happens after booking and paying 10% in advance or in full?**

  After making your car reservation and payment, our team will contact you via WhatsApp or email a day before your arrival to arrange the pick-up time and location.

Car Type

Economy Economy
Hatchbacks Hatchbacks
Minivans Minivans

Car Features

Airbag Airbag
FM Radio FM Radio
Power Windows Power Windows
Baby Car Seat
Insurance

Fuel Policy

Same to Same

FAQs

Cancel policy 7 days before
Over 300 km for day additional cost 0.2 euro/km
In caso of incident
The renter is obliged to immediately notify the Police at numbers 126; 112;, 129 and in Kosovo on numbers 192 and 193, after the procedure carried out by the Police, informs rental company on the contact numbers noted in the contract and subsequently delivers a copy of the Police Report to the renter. If the event that occurred includes the vehicle as an object of consideration in the judicial process, then a copy of the decision of the cut-off form of the Law-Court is submitted to the car rental company. Damages and Fines In case of offenses with physical consequences to the vehicle, the renter assumes the responsibility to pay expenses, including the time that the vehicle remains out of service due to damage The renter undertakes and makes the following payments in a timely manner: Pays the full value of the fines imposed by the competent bodies and any expenses related to them. If the renter hides the fines, then he is required to pay three times the amount in within a week. In case of refusal, legal proceedings follow based on the terms of the contract. Responsibilities during the rental Period Renter bears full responsibility in case of violations of road traffic rules and for any damage can be caused to the vehicle by the Renter himself or by third parties during the rental period. The buyer bears full responsibility in case of theft of the vehicle or part of it by paying the full value of the property or parts according to the market value, he pays the missing rent as a result, for the entire period until the replacement of the vehicle or the missing parts, always agreed by the Renter. Renter assumes all civil and criminal responsibilities for all violations, during the period of rental. For issues arising from breach of contract for which a solution cannot be reached first parties, then the parties refer to the competent court. In case of an accident, a copy of the Police Report, a copy of the decision on damages from insurance companies as well as the decision of the Court in cases where the case goes to Court.
Terms of contract
Pickup and Return of the Vehicle The lessor rents the vehicle to the lessee with the relevant documents and in optimal technical condition for one. The parties signing the contract take photos of the vehicle outside and inside to verify its physical condition his. The lessee delivers the vehicle personally on the important Date, Place and Time in the contract. Maintenance of vehicle over the time of some of the contract without notifying the Lender, for the breach of the Contract and doubts in acquisition of the vehicle. In these cases, the labor bodies are notified. For cases where the tenant delivers the vehicle late even though he has notified the Lessor, charges an additional fee for 24 hours (1 day), according to the daily value of the stay in the Contract. Tenant's responsibility Lessee must use the vehicle by applying the road rules in the Republic of Albania; to follow the normal work, in the following, of the tool to solve any problem related to me vehicle, you must contact the Renter. The renter must be insured before using the type of the fuel specified in the contract. The lessee is prohibited from using the vehicle to tow other vehicles, to race and exceed the limit of the number determined in a vehicle. Car rental contract with renter is an individual, except in cases where it is specified otherwise in the contract, authorized to use the vehicle It is only the renter. The lessee is allowed to travel alone within the territory of the Republic of Albania, except when specified otherwise in the contract. Very important ,Do not drive the car on unpaved road.

Location

Reviews

4.0/5
Very Good
Based on 3 reviews
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
0
Bassant Magdy

Bassant Magdy

12/08/2023 21:21

Last review correction

We rented this car for 10 days and we cruised through Albania from north to south. The car is very reliable and comfortable. The stuff were very helpful and went out of their ways to help us when we needed them. Highly recommended! Thank you guys.
Bassant Magdy

Bassant Magdy

12/08/2023 12:39

Great service

We rented this car for 10 days and we cruised through Albania from north to south. The car is very reliable and comfortable. The stuff were very helpful and went out of their ways to help us when we needed them. Highly recommended! Thank you guys.
Andrea Svitakova

Andrea Svitakova

27/06/2023 20:29

Review

We were very satisfied. The car served us reliably and the staff was reliable and very helpful. Everything went without a hitch and we had a wonderful vacation. I can recommend.
Showing 1 - 3 of 3 total
You must log in to write review

I.M.C Albania Verified

Member Since Feb 2023

from 30€

Extra prices:

({{type.price_type}})
{{type.price_html}}
({{type.price_type}})
{{ type.price }}%
{{ formatMoney(type.price) }}
  • {{total_price_html}}
  • {{pay_now_price_html}}
from
30€
3 Reviews