Privacy and Data Protection Policy
This Privacy and Data Protection Policy ("Policy") outlines how see-albania.com ("we", "us", or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of our website.
1. Information We Collect
We may collect the following types of personal information from users:
- Name
- Contact information (email address, phone number, mailing address)
- Billing information (credit card details, billing address)
- Booking preferences
- Demographic information
- Other information you voluntarily provide to us
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your bookings
- To communicate with you about your bookings, inquiries, and other related matters
- To personalize your experience on our website
- To improve our website and services
- To send you promotional offers, newsletters, and other marketing communications (you may opt-out at any time)
- To comply with legal obligations and protect our rights
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal information:
- Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
- Consent: Processing is based on your consent. You may withdraw your consent at any time by contacting us.
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6. Disclosure of Personal Information
We may share your personal information with the following third parties:
- Service providers and business partners who assist us in providing our services
- Legal and regulatory authorities, if required by law or to protect our rights
- Other third parties with your consent
7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal information:
- Right of access: You have the right to request access to your personal information.
- Right to rectification: You have the right to request the correction of inaccurate or incomplete personal information.
- Right to erasure: You have the right to request the deletion of your personal information.
- Right to restrict processing: You have the right to request the restriction of processing of your personal information.
- Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to withdraw consent: If processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights or if you have any questions or concerns about this Policy, please contact us using the contact information provided below.
9. Changes to this Policy
We reserve the right to update or revise this Policy at any time. We will notify you of any changes by posting the updated Policy on our website. Your continued use of our website constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Policy, please contact us at:
contact@see-albania.com
