FAQs
You can upload your driver's license and ID/passport through our platform after booking or via WhatsApp to our customer service number.
The minimum age is 18, and you need a minimum of 3+ years of driving experience to proceed without providing a guarantee
Pickup and Return of the Vehicle The lessor rents the vehicle to the lessee with the relevant documents and in optimal technical condition for one. The parties signing the contract take photos of the vehicle outside and inside to verify its physical condition his. The lessee delivers the vehicle personally on the important Date, Place and Time in the contract. Maintenance of vehicle over the time of some of the contract without notifying the Lender, for the breach of the Contract and doubts in acquisition of the vehicle. In these cases, the labor bodies are notified. For cases where the tenant delivers the vehicle late even though he has notified the Lessor, charges an additional fee for 24 hours (1 day), according to the daily value of the stay in the Contract. Tenant's responsibility Lessee must use the vehicle by applying the road rules in the Republic of Albania; to follow the normal work, in the following, of the tool to solve any problem related to me vehicle, you must contact the Renter. The renter must be insured before using the type of the fuel specified in the contract. The lessee is prohibited from using the vehicle to tow other vehicles, to race and exceed the limit of the number determined in a vehicle. Car rental contract with renter is an individual, except in cases where it is specified otherwise in the contract, authorized to use the vehicle It is only the renter. The lessee is allowed to travel alone within the territory of the Republic of Albania, except when specified otherwise in the contract. Very important ,Do not drive the car on unpaved road.
All cars come with TPL (Third Party Liability) insurance. Additional options for half or full cover are available for cars under 10 years old.
We offer the option for pick-up and drop-off at different locations, though an extra fee applies based on the distance from the dispatch location
Most of our fleet has no mileage limit. However, if applicable, there's a limit of 300km per day, with an excess charge of 0.20 euros per km thereafter.
In case of a breakdown, contact our customer service or the person who delivered the car to you.
You can choose between "full to full" or "same to same" fuel options, ensuring clarity to avoid misunderstandings.
Additional drivers can be added. Any associated costs will be detailed in the "extra cost" section, varying based on the car type or category
From May to October, free cancellation is possible three weeks in advance. Otherwise, a cancellation within 10 days of the reservation (outside May to October) will result in a loss of the 10% advance payment.
After making your car reservation and payment, our team will contact you via WhatsApp or email a day before your arrival to arrange the pick-up time and location.