You can upload your driver's license and ID/passport through our platform after booking or via WhatsApp to our customer service number.
What is the minimum age requirement to rent a car?
The minimum age is 18, and you need a minimum of 3+ years of driving experience to proceed without providing a guarantee.
Are there any additional fees or charges apart from the rental cost?
All additional fees will be transparently listed in the "extras" section, allowing you to select the services you need.
What kind of insurance is included with the rental?
All cars come with TPL (Third Party Liability) insurance. Additional options for half or full cover are available for cars under 10 years old.
Can I pick up and drop off the car at different locations?
We offer the option for pick-up and drop-off at different locations, though an extra fee applies based on the distance from the dispatch location.
Is there a mileage limit?
Most of our fleet has no mileage limit. However, if applicable, there's a limit of 300km per day, with an excess charge of 0.20 euros per km thereafter.
What happens if the car breaks down?
In case of a breakdown, contact our customer service or the person who delivered the car to you.
Are there any specific requirements for fueling the car before returning it?
You can choose between "full to full" or "same to same" fuel options, ensuring clarity to avoid misunderstandings.
Can I add an additional driver? Is there an extra cost?
Additional drivers can be added. Any associated costs will be detailed in the "extra cost" section, varying based on the car type or category.
What is the cancellation policy?
From May to October, free cancellation is possible three weeks in advance. Otherwise, a cancellation within 10 days of the reservation (outside May to October) will result in a loss of the 10% advance payment.
What happens after booking and paying 10% in advance or in full?
After making your car reservation and payment, our team will contact you via WhatsApp or email a day before your arrival to arrange the pick-up time and location.